BBVA has taken a significant step in embedding artificial intelligence (AI) into its core banking operations. The global bank is leveraging ChatGPT Enterprise from OpenAI to revolutionize risk management and service enhancement within the financial sector.
This move underscores BBVA's focus on extracting tangible value from generative AI technology. The banking industry often faces the challenge not in adopting AI, but in effectively integrating it directly into core workflows to generate concrete added value. By embedding OpenAI's platform directly into its operational backbone, BBVA aims to address this challenge and drive efficiency and innovation across its services.
